Privacy Policy

Privacy Policy

Introduction

Welcome to https://auto-body-collision-repair.autobodyshop-talk.com (referred to as “the Company,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, storage, use, and disclosure of personal information in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://auto-body-collision-repair.autobodyshop-talk.com.
  2. Any mobile applications or services associated with our brand.
  3. Interactive features and services offered through these platforms.
  4. Communications initiated by you or sent from our end, such as newsletters, emails, phone calls, or text messages (SMS).

Please note that this policy does not extend to third-party websites, applications, products, or services accessible via links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy outlines the practices for:

  1. Authorized User Activities: When you use our applications and services as an authorized user, we collect and process your data to provide a seamless experience and fulfill service-related obligations.
  2. Website Visits: Information is collected when you visit our websites linked to this policy, including browser type, device information, and page interactions.
  3. Communications: We may communicate with you via various channels, including emails, calls, or SMS, for marketing, transactional, or service-related purposes.

Personal Data Collection

We gather diverse types of personal data, which includes but is not limited to:

  1. Account Information: Details required to create and manage your user account.
  2. Payment Information: Credit card details and billing addresses for processing transactions.
  3. Financial Information: Bank account numbers (if provided) and financial transaction records.
  4. Purchase Information: Products or services bought, order history, and related details.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information to enhance user experience and analytics.
  6. Location Data: GPS coordinates or location-based services data, if made available by users.
  7. Feedback: Your opinions, suggestions, and reviews that you choose to share with us.
  8. Social Media Information: Details obtained from social media platforms when users interact with our content or share it.
  9. Product Information: Data about the products you view, search for, or purchase on our sites.

We collect this data through various methods:

  • User input forms and profiles.
  • Automated technologies, such as cookies and similar tracking tools.
  • Third parties who provide us with aggregated or de-identified data to enhance our services.

Cookies

We use cookies and similar technologies for several purposes:

  1. Strictly Necessary: These ensure basic functions of our website, such as enabling secure log-ins.
  2. Preference: They remember user preferences, language settings, and customizability choices.
  3. Analytics: Used to understand user behavior, enhance site performance, and offer tailored content.

Users can manage non-essential cookies through our Cookie Manager or browser settings.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected, including:

  • Fulfilling service agreements and providing support.
  • Complying with legal obligations and regulations.
  • Conducting analytics and improving our services.

Once the retention period expires or when the purpose is fulfilled, we delete or anonymize the data to ensure privacy.

Security Measures

We implement robust security measures to safeguard your personal data:

  • Encryption of sensitive data during transmission and storage.
  • Engagement of secure third-party processing partners who adhere to strict data protection standards.
  • Regular security audits and updates to protect against cyber threats.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal data from children. If you believe we have collected such information, please contact us at the address provided below.

Your Rights (Subject to Local Regulations)

Depending on your location, you may have specific rights regarding your personal data:

  • Access and Rectification: The right to request access to or correction of your data.
  • Erasure and Restriction: Ability to request deletion or restriction of data processing under certain circumstances.
  • Data Portability: Requesting a portable copy of your data in a commonly used format.
  • Objection and Non-Discrimination: Right to object to data processing and enjoy non-discriminatory treatment.
  • Privacy Appeals/Complaints: Filing complaints with the relevant supervisory authority or exercising privacy rights directly with us.

To exercise these rights, please contact our Data Privacy Team using the details provided below. We will respond within the time frames prescribed by applicable laws.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any questions regarding privacy, data-related inquiries, unsubscribes, or complaints, please contact us: